Mulberry's jewelry program covers the following incidents: 

  • Broken or kinked chains, bracelet, or clasps

  • Broken, worn, or bent prongs

  • Cracked, chipped, or scratched diamonds and gemstones

  • Cracked or broken shanks

  • Defective stone settings

  • Lost accent stones (if caused by defects in mounting or workmanship)

  • One (1) ring re-sizing, during term of contract

  • One (1) time re-stringing of pearls

  • Defects in materials or workmanship 

  • Normal wear and tear 

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