Mulberry's jewelry program covers the following incidents:
- Broken or kinked chains, bracelet, or clasps
- Broken, worn, or bent prongs
- Cracked, chipped, or scratched diamonds and gemstones
- Cracked or broken shanks
- Defective stone settings
- Lost accent stones (if caused by defects in mounting or workmanship)
- One (1) ring re-sizing, during term of contract
- One (1) time re-stringing of pearls
- Defects in materials or workmanship
- Normal wear and tear