Mulberry's jewelry program covers the following incidents: 

  • Broken or kinked chains, bracelet, or clasps
  • Broken, worn, or bent prongs
  • Cracked, chipped, or scratched diamonds and gemstones
  • Cracked or broken shanks
  • Defective stone settings
  • Lost accent stones (if caused by defects in mounting or workmanship)
  • One (1) ring re-sizing, during term of contract
  • One (1) time re-stringing of pearls
  • Defects in materials or workmanship 
  • Normal wear and tear 
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