Customers

Learn more about your plan!

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12 articles in this collection
Written by Sales Team and Daisy Peters

General

How do I contact Mulberry?

Written by Daisy Peters
Updated over a week ago

How do I reset my Mulberry customer portal password?

Written by Sales Team
Updated over a week ago

Claims

How do I file a claim?

Written by Daisy Peters
Updated over a week ago

Who will you send to my home to repair my product?

Written by Daisy Peters
Updated over a week ago

How do I check the status of my claim?

What's my claim status?

Written by Daisy Peters
Updated over a week ago

Do I have to pay a deductible in order to file a claim?

Written by Daisy Peters
Updated over a week ago

Is there a limit to how many times I can file a claim?

Written by Daisy Peters
Updated over a week ago

My Plan

Where can I find specific details about my purchased Mulberry Protection Plan?

Where can I find my Plan details?

Written by Daisy Peters
Updated over a week ago

Can I cancel my Protection Plan?

Written by Daisy Peters
Updated over a week ago

What happens if I return or exchange my product?

Returns, exchanges, cancellations

Written by Daisy Peters
Updated over a week ago

What happens if I move to a new city or state? Is my product still covered?

What if I move?

Written by Daisy Peters
Updated over a week ago

How do I access my Mulberry customer portal?

Written by Daisy Peters
Updated over a week ago