Customers
Learn more about your plan!
- Do I have to activate my account to be covered?
- I'm having trouble logging in. What should I try?
- I never received my welcome email. What should I do?
- How do I access my Mulberry customer account?
- How do I file a claim?
- How do I check the status of my claim?
- I have a concern about my claim outcome. What can I do?
- How do I update my contact information?
- What happens if I return or exchange my product?
- Can I cancel my Protection Plan?
- Where can I find specific details about the Mulberry Protection Plan I purchased ?
- Is there a limit to how many times I can file a claim?
- Do I have to pay a deductible in order to file a claim?
- Who will you send to my home to repair or clean my product?
- How do I reset my Mulberry customer account password?
- What happens if I move to a new city or state? Is my product still covered?